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Thread: APOLOGIES FROM BLAB for unauthorized email & announcement

  1. #1
    under the oaks Original Poster Mary's Avatar
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    Default APOLOGIES FROM BLAB for unauthorized email & announcement

    I've removed the unauthorized post from Panjo that was left here. They were permitted to upgrade only, and that is all.

    Blab's business relationship with Panjo is on hold until this is addressed.

    I deeply apologize for the email that went out from Blab. As all members know, Blab does not send spam email. In fact, emails addressing outages are only sent to those members who have authorized such communication. The only other email Blab sends is notification of expiration of paid subs.

    BTW the email was a "button push", not access to actual member data. They should not have had access to blast to email addresses.

    I can't undo the liberty that was taken, but it is being addressed now.

    Apologies again,
    Mary
    Last edited by Mary; 09-21-2015 at 11:31 PM. Reason: correct a couple of words

  2. #2
    Plastic Pony Lover! VWK'sanEasyGoer's Avatar
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    Apologies go a long way. Good to hear this and thank you for taking action against it.

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    Confucious
    Victoria Krentz

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    Paid Participant BuckR.'s Avatar
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    Thank-you for letting us know. It is very good to hear that this was unauthorized! This goes a long way in restoring my blab trust. Thanks!

    Check out the BuckR. Etching Gallery! http://buckrgallery.weebly.com/

    Looking for a glossy Irish Diamond, glossy Gypsy Vanner, Silver Snow, and Glossy Alborozo. Please PM me if you are looking to sell!


  4. #4

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    Thanks for the information.

  5. #5

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    Yikes. Thanks for the apology and the information.

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    Quote Originally Posted by VWK'sanEasyGoer View Post
    Apologies go a long way. Good to hear this and thank you for taking action against it.
    Thank you, Mary.
    Susan

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    "Tem-Tem" & "Abbie-kins" Brenda's Avatar
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    Even though I wasn't affected, I still appreciate the explanation. I knew there had to be a reasonable one.

  8. #8

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    Thank you for addressing this.
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  9. #9

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    Thank you!

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    ~ Bozhoo! ~ DooWiki's Avatar
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    Thanks for dealing with this.

  11. #11
    The greys are taking over... texxdog's Avatar
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    Thank you Mary. I appreciate your addressing Panjo and taking a hard line with them.

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    Double trouble... horsefreak's Avatar
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    Thank you!


  13. #13
    Matthew 25:31-40 Ghost_Wolf_Ranch's Avatar
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    Good to know, thanks!

    “Now don’t you start arguing,” said the Ape, “for it’s a thing I won’t stand. I’m a Man: you’re only a fat, stupid old Bear. What do you know about
    freedom? You think freedom means doing what you like. Well, you’re wrong. That isn’t true freedom. True freedom means doing what I tell you.”

  14. #14
    under the oaks Original Poster Mary's Avatar
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    Now I've had time to actually READ the email, all I can think is




    I am sure almost none of it made sense to recipients - it's not worth reading if you haven't yet. It sounds like some big ole change but there actually isn't, in terms of Blab classified usage. And with readers not knowing what they are talking about, it could be seriously misinterpreted.

    I don't know what the future is with them at this point. I think they have a potentially good product, but it is not worth dealing with if it comes with behavior like this.

    Haven't yet looked at all the upgrade features - hope they are good ones. Have to see if they make up for the terrible communications.

  15. #15
    Schere: 1973 - 2009 Eviejean's Avatar
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    Mary, Thank you for dealing with the unauthorized e-mails (and for responding to my PM).

    Ramie Custom Avatar..........Stitch Custom Avatar

  16. #16

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    Thanks for the explanation..however FYI you didn't BCC ("blind carbon copy") in your email to us so I can see everyone's email that you sent it to (and they, mine)...you may want to make sure not to do that in the future since I'm not sure if everyone on that email wanted their email addy public.

    Also, anyone know where/how you can delete your panjo account? I can't find anywhere to do that on their website. I emailed them to do so again today after getting that email since they clearly never deleted mine....but was wondering if anyone knows how to do it oneself?

  17. #17
    Schere: 1973 - 2009 Eviejean's Avatar
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    That's a good question Christina.
    I never had a PANJO account but by the looks of that e-mail they have set me up with one.

    I WON'T BE USING IT EVER AND I WANT IT DELETED.
    How do I do that?

    Ramie Custom Avatar..........Stitch Custom Avatar

  18. #18

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    No harm done!
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    There's Horses In There! Beethovens7th's Avatar
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    Paid Participant BuckR.'s Avatar
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    Thank-you for your apology. I am still figuring out what to do with this so called 'Panjo Account' that they have set up, but perhaps disregarding it will put an end to it.

    Check out the BuckR. Etching Gallery! http://buckrgallery.weebly.com/

    Looking for a glossy Irish Diamond, glossy Gypsy Vanner, Silver Snow, and Glossy Alborozo. Please PM me if you are looking to sell!


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